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Speak so people want to listen

Five habits that make any speaker easier to follow — in meetings, on calls and on stage.

People rarely remember every word you say. They remember how clearly you said it and how it made them feel.

Five habits

  1. Lead with the point. Say the conclusion first, then the reasons.
  2. Pause on purpose. Silence gives your listener time to catch up.
  3. Slow the important line. Pace signals what matters.
  4. Use one story. A single example beats five statistics.
  5. End with an ask. Tell people exactly what you need from them.

This short talk captures the spirit beautifully:

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